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#0000000f;margin-bottom:12px}.survey-form__header h4,.survey-form__question{margin-bottom:12px}.survey-form__label{display:block;font-size:13px;margin-bottom:4px}.survey-form__required{color:#ff4d4f}.survey-form__input{width:100%;padding:8px 10px;border:1px solid #e5e6eb;border-radius:6px;font-size:13px}.survey-form__options{display:flex;flex-direction:column;gap:6px}.survey-form__option{display:flex;align-items:center;gap:6px;font-size:13px;cursor:pointer}.survey-form__error{font-size:12px;color:#ff4d4f;margin-top:2px}.survey-form__submit{width:100%;padding:10px;background:#165dff;color:#fff;border:none;border-radius:8px;font-size:14px;cursor:pointer}.survey-form__submit:disabled{opacity:.6;cursor:not-allowed}#currentSurvey{font-family:inherit}#currentSurvey .survey-question{position:relative;min-height:150px;padding:20px;border-bottom:1px solid #f0f0f0;box-sizing:border-box}#currentSurvey .survey-question:last-child{border-bottom:none}#currentSurvey .question-title-container{position:relative;margin:0 0 16px 8px;font-family:inherit;font-style:normal;font-weight:500;font-size:16px;line-height:24px;color:#000;display:flex;align-items:center}#currentSurvey .required-star{position:absolute;width:8px;height:24px;left:-8px;top:0;font-family:inherit;font-style:normal;font-weight:500;font-size:14px;line-height:24px;color:#f53f3f}#currentSurvey .tag{height:26px;background:#e8f3ff;border-radius:2px;padding:0 4px;display:block;float:right}#currentSurvey .tag-text{font-family:inherit;font-size:12px;line-height:20px;color:#165dff}#currentSurvey input[type=radio],#currentSurvey input[type=checkbox]{-webkit-appearance:none;-moz-appearance:none;appearance:none;width:14px;height:14px;border:2px solid #e5e6eb;background:#fff;cursor:pointer;position:relative;outline:none;transition:all .2s ease}#currentSurvey input[type=radio]{border-radius:50%}#currentSurvey input[type=radio]:checked{border-color:#165dff;background:#165dff;animation:radioCheck .2s 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#e5e6eb;border-radius:6px;font-size:14px;box-sizing:border-box;outline:none;font-family:inherit;color:#4e5969;background:#fff;line-height:22px}#currentSurvey .survey-input:focus{border-color:#165dff;box-shadow:0 0 0 2px #165dff1a}#currentSurvey .char-count{text-align:right;font-size:12px;color:#999;margin-top:4px}#currentSurvey .char-count.warning{color:#ff4d4f}#currentSurvey .survey-error{color:#ff4d4f;font-size:12px;margin-top:4px;display:none}#currentSurvey .survey-error.show{display:block}@keyframes radioCheck{0%{transform:scale(.8)}50%{transform:scale(1.1)}to{transform:scale(1)}}@keyframes checkboxCheck{0%{transform:scale(.8)}50%{transform:scale(1.1)}to{transform:scale(1)}}@keyframes surveyCardSlideIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}@keyframes surveySlideIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.chat-file-input{display:none}.chat-input{padding:14px 0 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#1f419214}.input-container.is-recording{border-color:#85a7ff}.composer-body{display:flex;flex-direction:column;gap:10px}.message-input{width:100%;border:none;background:transparent;font-size:14px;line-height:1.6;resize:none;outline:none;font-family:inherit;color:#1d2129;max-height:168px;min-height:24px;padding:0;-webkit-appearance:none;appearance:none}.message-input::placeholder{color:#b6beca}.message-input:disabled{opacity:.6;cursor:not-allowed}.composer-toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px}.composer-tools,.input-actions{display:flex;align-items:center;gap:8px}.input-actions{margin-left:auto}.composer-action-wrap{position:relative}.emoji-picker{position:relative;display:inline-flex;align-items:center}.action-button{width:28px;height:28px;min-width:28px;min-height:28px;border-radius:999px;border:1px solid #e8edf3;background:#f7f8fa;color:#8a94a6;cursor:pointer;display:inline-flex;align-items:center;justify-content:center;transition:all .18s 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12px);transform:translate(-50%);min-width:116px;max-width:220px;padding:8px 10px;border-radius:6px;background:#111319f2;color:#fff;font-size:12px;line-height:1.45;white-space:nowrap;box-shadow:0 10px 24px #0000002e;z-index:12}.composer-tooltip:after{content:"";position:absolute;left:50%;bottom:-5px;width:10px;height:10px;background:#111319f2;transform:translate(-50%) rotate(45deg)}@media(max-width:480px){.emoji-panel{left:0;width:min(328px,100vw - 32px);transform:none}.emoji-panel:after{left:14px;transform:rotate(45deg)}}.disclaimer{font-size:11px;color:#86909c;text-align:center;margin-top:6px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.boot-placeholder{display:flex;flex-direction:column;align-items:center;justify-content:center;height:100%;gap:16px;color:#86909c;font-size:14px}.boot-placeholder .loader-spinner{width:36px;height:36px;border:3px solid #e5e6eb;border-top-color:#165dff;border-radius:50%;animation:sdkSpin .8s linear infinite}@keyframes sdkSpin{to{transform:rotate(360deg)}}
